Email & Collaboration

Outlook, Teams, Zoom, TextUs, Mimecast

Articles (27)

Adding Email to Phone

This article covers how to add your work email to your phone

Changing Cameras for Teams Meeting

This article covers how to change cameras for a Teams meeting

Co-Organizers for Teams Meetings

This article covers how to make Co-Organizers for your Teams meetings

Focused Inbox - Enable/Disable

Instructions for Enabling or Disabling the Focused Inbox in Microsoft Outlook

How to Archive E-mail in Outlook

Archive your old emails to clear up space in your inbox.

How to Create a Contact Group in Outlook

A contact group in Outlook is a collection of contacts who have similar interests, projects, or goals. It allows you to send emails to a group of people without having to manually add each name to the recipient list.

How to Create a Rule in Outlook

A rule is like a personal assistant inside your Outlook program. It automatically organizes your incoming or existing emails based on the criteria you set. For example, you can create a rule to move all emails from a specific sender to a particular folder.

How to Create a Team Email Group in Microsoft Outlook

Creating an email group (also called a Contact Group ) helps you send emails to multiple people at once without typing each address individually.For a group of staff or contacts that you regularly message this is a great alternative to requesting a global distribution list.

How To Export a Single Folder from Outlook as a .PST File

Need to save a specific folder—like that cluttered “Projects” folder or your “2023 Emails”—outside of Outlook? Exporting it as a .pst file is a safe and easy way to send a single folder of emails to another team member

How to Master 'Tasks' in Outlook

Effectively use Outlook's Task Manager to stay organized, manage your to-do list, and boost your productivity.

How to Report a Phishing Email

Reporting suspicious emails helps IT Services protect the entire organisation.This article covers how to report messages as phishing with the Checkpoint addin

How to Send a Delayed E-Mail in Outlook

Sometimes you aren't able to be at your computer when you need an e-mail sent. In this article, we explain how you can set your e-mail to send at a later date/time.

How to Send an Encrypted E-mail in Outlook

Encrypting email can significantly lower the chances of a hacker gaining access to the sensitive data within your emails.

How to Share Your Outlook Calendar

Sharing your Outlook calendar can be incredibly useful for coordinating schedules, setting up meetings, and improving collaboration within your team or organization. This article provides step-by-step instructions on how to share your Outlook calendar with others, whether they are within your organization or external contacts.

How to view a Shared Calendar

Learn how to view calendars of staff members for whom you've been granted Reviewer access by your IT department.

Outlook View Settings

This tutorial covers the view settings available across both Outlook Desktop and OWA:

Message List Layout — switching between Compact, Single and Preview views
Reading Pane Position — right, bottom or off
Conversation View — toggling threaded email grouping on or off
Reading Pane Options (Desktop) — controlling how and when emails are marked as read
Resetting to Default — restoring the view if something looks off

Re-building Your Outlook Profile

If your Outlook profile has become corrupt or has stopped receiving mail for some reason, you may want to try rebuilding your profile.

Scheduling and Joining a Teams Meeting

This is a step by step guide on how to schedule and join a Teams meeting.

Setting up an Out of Office Reply in Outlook

The Out of Office (OOF) reply feature in Microsoft Outlook allows users to automatically send a response to incoming emails when they are away from the office or unavailable. This knowledge base article provides a detailed step-by-step guide on how to set up an Out of Office reply in Outlook, ensuring that senders are informed of your absence and provided with relevant information.

Setting Up Archive Policies in Outlook

Archive policies in Microsoft Outlook help users manage their mailbox size efficiently by automatically moving old or less important emails to an archive folder. This knowledge base article provides a detailed step-by-step guide on how to set up archive policies in Outlook, ensuring better mailbox organization and improved performance

Setting Up Your E-mail Signature in Outlook

This is a step by step guide on how to set up your e-mail signature in Outlook.

Signing in to Outlook

M3 USA uses Outlook for email communications.

TextUs Chrome Extension

This article covers how to install the TextUs Chrome extension

Using the Checkpoint Security Portal

The Check Point Email Security Portal is your personal dashboard to view, manage, and release emails that have been quarantined by the mail filter. If you are missing an expected email, this is the first place to check.