Search for Calls as a Dialpad 'Coach'

  1. Log in to your Dialpad account from the Dialpad.com or select 'analytics' from the Dialpad desktop application.

Uploaded Image (Thumbnail)

  1. Select 'my coaching team' from the left hand side of the page.
  2. Select 'users or groups'.
  3. Find your coaching team and search the results that come up for the phone call you're trying to listen to.

Uploaded Image (Thumbnail)

 

If further assistance is required, please submit a ticket or call the Service Desk

(Link to ticket here)

Service Desk: 267-272-0102

 

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