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Why can't I log into the iOS or Android app?
If you're unable to log into the Android or iOS mobile app using your O365 credentials, you can try the following steps:
1. Close the app on your mobile device.
2. Open your default browser on your mobile device then type in dialpad.com/logout.
3. Once done, open another browser tab and type in dialpad.com/login.
4. After you login, open the mobile app and sign in again.
If further assistance is required, please submit a ticket or call the Service Desk
(Link to ticket here)
Service Desk: 267-272-0102