Summary
When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.
Body
How to clear your browser cache
Find and click the three ellipses in the top right of your browser, underneath the 'X.'

Click 'Settings' from the drop down menu.

Click the 'Privacy and Security' tab from the left pane, followed by 'Clear Browsing Data' in the center of the page.

Next, select the 'Advanced' tab > select 'All time' as the time range > click 'Clear data.'

If further assistance is required, please submit a ticket or call the Service Desk
(Link to ticket here)
Service Desk: 267-272-0102